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Operations checklist

Find the missing files before they slow the business down.

Use this checklist to spot gaps in onboarding, devices, vendor records, software, backups, and daily operating notes.

People and onboarding

  • New hire or contractor setup checklist
  • Role, access, and responsibility notes
  • Emergency contact and preferred communication record
  • Offboarding checklist for accounts, keys, and devices

Devices and access

  • Computer, phone, tablet, and printer inventory
  • Wi-Fi, router, domain, hosting, and admin account map
  • Password manager ownership and recovery notes
  • Device maintenance and replacement log

Vendors and payments

  • Vendor contact sheet with renewal dates
  • Software subscription list with owner and payment source
  • Invoice, refund, and chargeback handling notes
  • Insurance, license, and permit review reminders

Daily operations

  • Opening and closing checklist
  • Customer intake or job request form
  • Issue, incident, and repair log
  • Weekly review sheet for stuck work and missing records

Choose the packet

Match the gap to the records that should exist first.

Use the free checklist to find the operating gap. Use the paid pack when the gap needs printable records instead of another note.

Implementation pack

Onboarding packet

People start work before access, devices, roles, and first-week tasks are written down.

  • New hire setup checklist
  • Role and responsibility sheet
  • Offboarding access checklist
Buy this packet bundle

Implementation pack

Devices and access packet

Computers, printers, Wi-Fi, passwords, and admin accounts live in scattered notes.

  • Device inventory
  • Admin account map
  • Maintenance and replacement log
Buy this packet bundle

Implementation pack

Vendors and payments packet

Renewals, vendor contacts, subscriptions, refunds, and payment owners are unclear.

  • Vendor contact sheet
  • Subscription review log
  • Invoice and refund tracker
Buy this packet bundle

Implementation pack

Customer intake packet

Requests arrive through texts, calls, DMs, email, and memory instead of one repeatable record.

  • Customer intake form
  • Job request sheet
  • Follow-up owner log
Buy this packet bundle

Implementation pack

Incident and repair packet

Problems get fixed once, but nobody records what broke, who handled it, or what to check next.

  • Issue and incident log
  • Repair record
  • Escalation checklist
Buy this packet bundle

Implementation pack

Weekly review packet

Stuck work, missing records, open renewals, and unclear owners carry into the next week.

  • Weekly ops review sheet
  • Missing record tracker
  • Next-action checklist
Buy this packet bundle

Next step

Turn the checklist into a working packet.

The paid Small Office Ops Kits bundle includes printable forms and editable source files so the checklist can become a real internal binder.