Public status
Service status.
Posted availability for SpaceStatic public pages, support intake, client access, known outages, and expected response windows.
Overall status
Operational
No posted SpaceStatic-wide outage.
Known outages
None posted
Active incidents will appear below.
Support window
Mon-Fri
9:00 AM to 5:00 PM Central.
Urgent response
Same day
For confirmed active outages.
Service availability
Posted systems and queues.
This page is manually maintained for public visibility. If something looks wrong but is not listed here, open a support request.
Public website
Operationalspacestatic.com public pages, resources, and service pages.
Support intake
OperationalIT support requests, support ticket intake, phone, and email paths.
Client dashboard
OperationalAuthenticated account, website care dashboard, and client workspace pages.
Checkout
OperationalService checkout, website care subscriptions, and one-time purchases.
Digital downloads
OperationalPublished shop downloads and delivery links after checkout.
Website care queue
AvailableRequests for edits, backups, cleanup, diagnostics, and recovery planning.
Phone automation
AI phone routing.
The footer phone number is the direct business line during business hours. Vapi is the primary AI voice path, and carrier webhooks stay visible as background routes.
Footer number
662-242-5068
+16622425068
Overall phone status
Status API: /api/phone/automation/status
Business phone line
The footer, service pages, status page, and structured data use the main business number during business hours.
Direct cell line
tel:6622425068
Primary AI voice
Vapi is the primary AI voice path for site visitors who need fast help, goal support, or project scoping.
Vapi Web SDK
/it-support
Background SMS AI
This route stays available for future carrier attachment, but the main business number is the direct line for now. Optional carrier webhooks are configured for a different number, so they stay background until the provider is ported or forwarded to +16622425068 intentionally.
Optional carrier webhook + OpenAI
/api/phone/sms
Background call AI
This route stays available for future carrier attachment, while Vapi handles the higher-quality AI voice experience. Optional carrier webhooks are configured for a different number, so they stay background until the provider is ported or forwarded to +16622425068 intentionally.
Optional carrier voice webhook + OpenAI
/api/phone/voice
Human escalation
Direct-review escalations can notify both Telegram and the support inbox.
Support inbox + Telegram
SUPPORT_NOTIFICATION_INBOX / SUPPORT_TELEGRAM_CHAT_ID
Customer calls or texts the business number during business hours.
LiveThe public phone number routes directly to Josh's cell as the primary business line.
Human requests are already direct; AI-assisted intake can continue through Vapi, support tickets, email, or checkout flows.
Visitor opens /it-support and chooses Talk to Jane.
LiveThe Vapi browser assistant starts the primary AI voice support session from the site.
Caller can still use support ticket, email, booking, checkout, or the direct business phone line.
Optional carrier provider posts an SMS webhook.
BackgroundThe background SMS route can generate a concise OpenAI reply and return TwiML <Message> immediately.
Human, urgent, pricing, purchase, payment, outage, and refund language notifies the owner path.
Optional carrier provider posts a voice webhook.
BackgroundThe background voice route can greet the caller, capture speech, generate a reply, and speak it back.
Requests to speak with Josh or a human are marked for direct review.
A phone interaction contains direct-owner or high-intent language.
ReadyThe phone routes send a concise escalation notification without exposing provider secrets.
Escalations route to the configured notification infrastructure or Telegram when configured.
Known outages
Current notices.
No known outages posted
ClearThere is no active posted outage for public pages, support intake, checkout, digital downloads, or client dashboard access.
Scheduled maintenance
NoticePlanned work that affects availability will be posted here before the work begins when advance notice is possible.
Support hours
When support is active.
Monday-Friday
9:00 AM-5:00 PM CT
Standard support, active website care, diagnostics, and project follow-up.
Saturday
By appointment
Scheduled support calls, planned maintenance, and booked implementation work.
Sunday and holidays
Urgent review only
Confirmed active outages for existing clients are reviewed; routine requests move to the next support window.
Response windows
What to expect after you reach out.
Windows are targets for first review and triage. Complex fixes, provider outages, hardware work, or account recovery may require additional time.
Active outage
Same business day
A confirmed service outage affecting a live client website, checkout, support intake, or dashboard access.
Urgent support
Within 4 business hours
Security concerns, business-blocking access issues, time-sensitive launch problems, or failed critical workflows.
Standard support
1 business day
Device support, website questions, account help, diagnostics, and normal ticket follow-up.
Routine website care
2-3 business days
Small edits, content updates, review requests, non-critical cleanup, and planned improvement work.
New project inquiry
1-2 business days
New website, support package, custom dashboard, or service scoping requests.
Report an issue
If availability looks off, send the details.
Include the page, account email, device or browser, and what changed. Screenshots or exact error text help speed up triage.